Majority of inbound calls or calls made by customers to enquire about a product or service carries a potential of sales conversion.
ResourceFast’s Inbound Call Center support engages well-trained inbound call experts who provide customized sales and call support to address customers’ requirements.
Our Inbound support team are equipped with the right tools and methods which help them accurately clarify callers’ doubts and grievances by explaining product/ service features, benefits and functionalities.
Key Features of ResourceFast’s Inbound Call Support :
- Highly customizable customer or caller support
- Professional, polite and well-trained call handling experts
- 24/7 inbound call services guaranteed
- Handle post-sales or pre-sales enquiries
- 100& customer or caller satisfaction
- Conflict resolution over calls
- Ensure sales conversion
- Follow-up and fully responsive support
- Educate customers with product or services’ details
Outbound calls or calling people who tried reaching businesses by making inbound calls is an effective way to show the customer that you care!
ResourceFast’s Outbound Calling support is different from the regular telemarketing calls. This service is created specifically to reach customers who requested for a service, call-back or enquiry from customer support.
Our Outbound calling support can be used for B2B and B2C functions to reach customers to inform about product/ service instructions, new offers, promotions, reminders, surveys or enquiry.
Key Aspects of ResourceFast’s Outbound Calling Support :
- Scheduling Appointments
- Market Research and Analysis
- Data Collection
- Email/ Phone Follow-up
- Telephonic Auditing
- Fully Customizable Calling Support
- Reduced Call Turnaround Time
- Easy Scheduling of Appointments
- 100 Percent Follow-up Guaranteed
- Customer Assistance and Support via phone, email or video or audio channels
- Online/Call Reminders, Cancelling and Booking Appointments
Inbound and Outbound Support Services
100% Customer Rentention Rate
Amazing customer services from Manish at ResourceFast! His team provided quality work from beginning to end. Thanks much.
- Johnny Edward
ResourseFast Team understood my business needs and provided me with high quality work. Thanks
- Kapil Kumar
ResourceFast Team helped my business save money and provided really good customer service. They will work with your budget. Thank you.
- Samantha Lopez
Techies Of Us LLC
Just want to leave note saying thank you RF team. Your team provided excellent work on our company project. Thanks you
- Mr. Sachin Rawat
I am very impressed with your customer service. Raj had been communicating with us on every step needed. Great POC.
- Natalie bennett
ResourceFast provided me a quote so fast that I did not see the need to get quote somewhere else. Thanks!
- Mr. Karan Sharma
Tayh Logistic Pvt. Ltd.
Looking forward to work on future projects with ResourceFast. Great service.
- Adrian Rodrigo
Software Support Solution
ResourceFast is a great partner to work. They finished our project fast and on a low budget
- Jacob Lee